Online Security

Willamette Community Bank is committed to making Online Banking secure. Here are some ways that we are working to protect your information, and steps you can take to help ensure privacy.

Safeguard Against Phishing

Access Online Banking through willamettecommunitybank.com only!

If you receive an email with a link to Willamette Community Bank Online Banking, do not click on the link. Save the email and contact us immediately. These types of emails or scams are known as Phishing. It’s an attempt to direct you to a fraudulent web site to steal your personal information. Also, do not follow a link to Willamette Community Bank web site from another site. Type our web address willamettecommunitybank.com into your browser or add our address to your favorites. Be sure that you have the correct URL and not an address that is similar to ours. For more information on phishing, click here for some useful tips and safeguards provided by U.S. Department of Homeland Security.

Ransomware is the fastest growing malware threat and it’s targets include both home users and corporate networks. To read more about how to protect yourself and your business against malicious attacks, click here for U.S. Government interagency technical guidance.

Secure Communications

Our system ensures that data exchanged between your PC and our computers are encrypted with 128-bit encryption – the strongest encryption available. Encryption is accomplished through Secure Sockets Layers (SSL), which utilizes mathematical formulas to “encrypt,” or hide, information from prying eyes on the Internet. Additionally, if SSL detects that data was added or deleted after you sent it to the bank, the connection will be severed in order to guard against any tampering. The most popular browsers have the SSL security feature included.

Remember, email is not secure! Do not send confidential information such as account numbers or social security numbers through email. Click here for more information from the U.S. Department of Homeland Security regarding online safety.

Firewall

Our computer system does not connect directly to the Internet. It is isolated from the network via a “firewall.” A firewall is a combination of software and hardware designed to set parameters, and control and limit the access that outside computers have to the bank’s internal networks and databases. You can feel secure knowing that our firewall protects your personal information from unauthorized access.

Secure Login

Once you have enrolled in Online Banking you will have a unique user ID and password for logging in. Our system checks for invalid login attempts and automatically locks a user’s account after three invalid attempts. This is intended to prevent a hacker from gaining access to your accounts.

Inactivity Timeout

If you are logged on to Online Banking but do not perform any activity for 10 minutes, you will be logged off automatically and will have to log in again to continue.

Your Password

You will be responsible for maintaining one of the most important security measures: your password. Select a password you can remember, but don’t use obvious names or numbers such as children’s names or birth dates that can be easily guessed. Your password can be between 8 and 16 characters long. If you write down your password, keep it in a safe place and do not carry it with you. Click here for more information from the U.S. Department of Homeland Security on identity theft and internet scams.